The crusher arrived and it is missing the correct components. The trailer axle is not long enough so the tires do not spin. The exhaust for the motor cannot be installed because the factory installed metal piece is too close and it requires to be cut and rewelded. The crank that is required in order to turn the machine on is too close to the battery, so you cannot even turn the machine on! I was ripped off for over $10,000 from this vendor!!! Do not buy anything from them this is a scam. I'm trying now to get my money back from Alibaba

Ответ от поставщика:
Hi.friend.
Firstly,knowing that you have received our machine on time indicates that this order and transportation are safe, and also proves that we are not scammers.
Secondly, we apologize for the current issue with the machine.
Thirdly, regarding the three issues you mentioned.
1. It was our mistake that the exhaust pipe. We could send a crank arm to extend its distance, so that the exhaust pipe can be installed normally without cutting or welding.
2.Regarding the issue of short wheel axles, we have reviewed the photos taken before shipment and confirmed that there has some distance between the wheels and the base frame. On the photos you sent, we noticed that the issue was caused by the incorrect way you installed the leaf spring and shaft. We hope to actively communicate with you to resolve this problem.
3.Diesel engines are electrically started, so when you install the battery, it don't need to use the crank, when you use the crank, don't need to install the battery.
03 Apr 2025